Reviews & Testimonials

My mother-in-law feels safe, secure, and part of a true community...

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Hillary G.

If you or a loved one is looking for a place to live, I highly recommend The Willows. At a time when my mother-in-law was not wanting to worry about home maintenance, yard work, and managing home utility accounts, but still wanted an independent and active life, we researched her options. The professional and friendly staff and the lovely residents at The Willows made the decision clear! Once the decision was made, my mother-in-law was warmly welcomed to her new home. That is what The Willows is for her – not just a place to live – but a home. We enjoy our regular visits to The Willows as well as celebrating holidays and special occasions there (the seasonal decorating is amazing). My mother-in-law feels safe, secure, and part of a true community. She has been happy with her decision to move to The Willows and her family has too.

Mom wanted to be able to live with her kitten...

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Karl M.

We were looking for a home for mom where she could keep her cat. After extensive research we found the Willows. To our surprise, no steep deposit “To Buy” was required. Initially, the monthly rate seemed high, but as years went by, we realized that the Willows was a bargain. As we watched prices skyrocket around us, the Willows has managed to keep their costs under control. Their charges were reasonable and fair, as were their practices to keep the residents safe. I don’t know how they manage in this economy, but they have fulfilled their promise to my mother.

When my mother’s cat died, other residents shared their animals, and now she cat sits for her friends. I don’t know what their management secret is, but I have seldom seen such a devoted staff. Maybe it has something to do with a manager who has worked there since she was sixteen and seems to have experience every job in the place.

Their gym has a good variety of equipment, and the local area is pedestrian friendly. Paths through parks, and lighted crosswalks are available for cycling or walking. The local pharmacy is three blocks away and Trader Joes is 1.5 miles. For those who prefer transport, not only does the Willows offer limited transportation, but there is a city bus stop 100 feet from the front door.

There are signs of intelligent, creative, and interesting people everywhere. Neat displays of amazing oils, watercolors, and acrylic painting by the residents adorn walls. Concerts, church services, classes, discussion groups, bird watchers abound. The library is pleasant and quiet. However, when I walk around, I feel the buzz of active residents confronting the challenges of our world in constructive ways.

In terms of limitations, the east side of the building can experience highway noise, and residents may need portable air condition units in some rooms. That said, the benefits far outweigh the limitations, and we’ve never had a moment of regret of our choice.

We have lived at the Willows for just over a year and what’s not to like. T…

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Beth B.

We have lived at the Willows for just over a year and what’s not to like. This wonderful staff is very caring and helpful with our needs, especially the residents are all very congenial.

The Willows is a remarkable place, staffed by truly incredible people, who …

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Joel S.

I highly recommend The Willows for both active, independent senior and those who may need a little help. My mother-in-law was a resident at The Willows for about three years, and The Willows provided all of us peace of mind that she could live as independently as possible, with some support as needed.
The facility is run by compassionate, caring staff who take the time to get to know the residents, and who actively and genuinely engage with the people living there. There is 24X7 coverage of the facility, with the Night Managers providing off-hours support. The employees of The Willows treat those living there with respect, kindness, patience, and dignity. The Front Desk is often called open for unique and individual requests, which they make every effort to accommodate. The care they provide is truly remarkable.
The facilities themselves are well-maintained, and the setting is peaceful. The patio is especially beautiful, and one could spend hours eating out there, reading, socializing, or relaxing.
The Willows is a remarkable place, staffed by truly incredible people, who take pride in their work and in the support they provide to the residents.

We have lived at the Willows For about one and a half years and just after …

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Beth B.

We have lived at the Willows For about one and a half years and just after about two weeks, it felt like home. The staff is wonderful and the residences are enjoyable. What’s not to like?

I have lived at the Willows for three years and it is an amazing community,…

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Susan K

I have lived at the Willows for three years and it is an amazing community, meeting all our needs from housekeeping, maintenance and shopping trips. I feel so welcome here. The food is excellent and there are many exercise classes in addition to other activities. The staff and residents are awesome and very friendly. I’m very grateful that I chose the Willows as my home.

The culture of The Willows is unlike any other!

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Leslie K.

I have worked at The Willows since 1992, I am so grateful to be surrounded by this amazing community of people. The culture of The Willows is unlike any other!

I've been at the Willows for over three years and I love it.

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Phyllis M.

I've been at the Willows for over three years and I love it. It has a superb, friendly staff who know us by name, know our concerns, and are quick to address those concerns. I've made so many new friends with whom to share meals and friendly games of bridge. There are so many diverse activities and programs that it's hard to decide what to do on any given day!

The Willows has surpassed all our expectations.

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Sue R.

My mom, Peg moved to the Willows in June. She relocated here after 50 years in California.
At her age of 95, we wanted her close to us and in a safe, convenient environment. The Willows has surpassed all our expectations.
Getting her settled was no easy task. We really appreciate it that your whole staff has stepped up to help her. She needed help with her TV set up, her wifi, hanging her pictures, removing empty moving boxes, etc. All things that she struggles with. She never once felt like she was inconveniencing anyone. Your staff is top notch and offer friendly help with a smile whenever asked.
She needed help moving a mattress frame so a new one could be delivered. Not only did they move it for her, but they hauled it away so we didn't have to! I thought that was so nice. They go above and beyond for their residents.
All the transportation options made it a little less painful to give up her car. Peg has always been very independent and the Willows helps her maintain some independence. She uses your shuttles whenever it suits her, even tho we offer to drive her wherever she needs to go. The onsite amenities offer a lot for all the residents. Mom has been going to movies, musical presentations, exercise classes and the hair salon. She can get a pedicure or massage without leaving the building! Peg can be as busy as she wants to be or she can relax in her apartment, which she likes very much.
Peg found the right bridge players and plays A LOT. She plays online with her new best friend, Anita, every day. Once a week they go to a local church that offers their level of play. I take them to the church and her friends' daughter in law picks the up and takes them home. It's like arranging a play date for toddlers disguised as card sharks. Bridge has always been a big part of her life. She is now playing more bridge than she ever played in California!
My cousin's came to visit us from Indiana. They were able to stay at the Willows in the guest apartment to be closer to my mom! We appreciated that so much. It's an another unexpected amenity.
Peg insisted she have at least one bedroom and a full kitchen. Originally she wanted a two bedroom, but has realized the one bedroom is enough.
She likes having her kitchen, but has only cooked one meal since moving in to her apartment! One! She likes your food that much! She dines every night in the dining room with her new best friend. She is eating a much more nutritional and balanced diet. She likes the beautiful setting, the white linens and fresh flowers on the tables. We joined her for Thanksgiving in your dining room. It made her happy to 'host' her family. The food was great and I'm impressed with the server. Our server was so friendly and didn't miss a thing on our orders. There were six of us, with many different requests and everything was perfect.
I like your new entry! I like it that the Willows does more than just general maintenance. The dining room carpet and furniture is another really nice upgrade.
The maid service is adequate and makes her life easier. She doesn't have to vacuum, mop, clean a bathroom or change her sheets. And neither do I!
We like it that there are eyes on her. We like it that you check on her if she doesn't order a meal or dine in the dining room. I feel like she is safe.
Covid was going around right after she moved in to the Willows. I'm really impressed with how well your staff handled the outbreak. Delivering a hot meal to every resident every day must have been daunting, but your team rose to the challenge to keep everyone safe. Her meals were delivered on time and hot! Having test kits on site was brilliant, convenient and helpful.
When she first moved in, so many residents told her that she is going to love living at the Willows. And she does! Of course she would rather still be in her own home near her old friends and driving ( yikes), but this is the next best thing. She's making new friends that she enjoys. She's really trying to embrace her new community. I'm really proud of her.
The Willows is conveniently located. It's close to the freeway for easy access for us and close to many medical clinics and facilities for easy access for her.
We toured other similar facilities and Peg picked the Willows. We're really happy with her choice. The facility is really nice, but it's the exceptional people that make the Willows a great choice for mom.
Thanks so much for all that you do!

I love living here. The service is great. Fitness classes daily.

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James T.

I love living here. The service is great. Fitness classes daily.

It's nice to see a care facility that treats the people more like customers…

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Blake W.

This is a nice place. The staff and residents here are very nice to each other. The place is well kept, the restaurant has good service, and the maintenance is very punctual. It's nice to see a care facility that treats the people more like customers rather than patients.

Awesome, purposeful place to work!

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Jen A.

Awesome, purposeful place to work!

The social life is rich, varied and often hilarious.

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Polly D.

The Willows is warm and welcoming. It's a community; it's home. The social life is rich, varied and often hilarious. The parties are the best, but peace and quiet are easy to find when you want them. The staff is superb, from high schoolers in their first jobs to seasoned pros who have worked here for several decades. I feel lucky to know these people. The programs are marvelous, from games, to exercise, to book clubs. It is easy to find friends with similar interests. I have lived here three years. Love the place.

Great food, friends and care. They think of everything and they don't char…

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Donald R.

Great food, friends and care. They think of everything and they don't charge extra for it. We love it here.

Everything about The Willows is amazing, especially the staff.

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Steven B

Everything about The Willows is amazing, especially the staff. They have the friendliness, knowledge and patience of saints. I appreciate the attentiveness to Covid outbreaks and their ability to contain the danger. I appreciate the varied activities and outings to help keep the residents mentally and physically active. They keep those of us not living there informed through emails and the Whispering Willows about what’s going on and we never feel we’re in the dark about what’s happening. Bill, David and Cindy are the best as well, owners and administrators that actually care about the well being of the residents. Five out of five stars!😃

And as family members of a resident, we feel like a part of the family as w…

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Joy E.

My mother has called The Willows home for the last two years, and she could not be happier. The opportunity for engagement through activities, adventures, meals and more has resulted in a renewed sense of self and purpose for her. And as family members of a resident, we feel like a part of the family as well. Leslie and her staff are second to none and we are so grateful for all of their hard work, love and care.

Our fellow residents are very caring and have interesting and diverse life …

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Marion H.

We have lived here for four years and feel so fortunate that we chose the Willows. It was the time of Covid and we were “shopping” for senior living from California. The staff is very helpful, and the activities are one of our favorite features. Our fellow residents are very caring and have interesting and diverse life stories.

Our aunt has lived there for at least five years. She enjoys her apartment …

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Darlene B.

Our aunt has lived there for at least five years. She enjoys her apartment and the people that she has met at this facility.

There is so much that I love about the Willows and I could list so much mor…

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Julie W.

The Willows is a good place to live! They have many amazing programs such as fitness & dance classes, a knitting group, singing group, bird watching, opera and Anne’s music program! They also have concerts and a medical bus that can take us to and from our appointments. We have a wonderful housekeeping team and a fun resident mentor program for new incoming residents. The most recent bus trip we took was to the Orchid Society Plant show at Christianson’s Nursery and Breadfarm in Bow, WA. I got pastries and delicious homemade bread. There is so much that I love about the Willows and I could list so much more!

It's great to have the choice of eleven exercise classes, a fitness center,…

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Catherine O.

It's great to have the choice of eleven exercise classes, a fitness center, and a massage every week! The Willows keeps me mobile with transportation to appointments, shopping, concerts and other events.

Good food, a wide selection of activities, the friendliness of staff and re…

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Sharon R.

I have lived at The Willows for nearly a year. Before moving here, I visited many senior living facilities in the area. The Willows has been a good choice for me. Good food, a wide selection of activities, the friendliness of staff and residents, cleanliness of all common areas and the opportunity to continue doing a bit of gardening have all contributed to my happiness.

I have been living at The Willows for 5 years and I love it here! I partici…

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Birgit S.

I have been living at The Willows for 5 years and I love it here! I participate in many activities like exercise classes, two different book clubs, trips to concerts, walks in the park, picnics, and games. The best thing here is the staff! And the food is wonderful.

The Willows is like a sanctuary. Every walk down the hall is greeted with m…

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Ruta S.

The Willows is like a sanctuary. Every walk down the hall is greeted with many kind and fun people. We can have dinner parties every night, if we want. There are entertainments every day. I have many new friends (replacing some I've lost). Our days are free of home-maintenance chores. Emergency care is on call 24/7. I am lucky to be able to have a nest in this community.

Eight years ago, I visited friends here at The Willows a long time before I…

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Pauline A.

Eight years ago, I visited friends here at The Willows a long time before I moved in. I have been so impressed by the beauty of the space and the quality of the workers. Before I came here a friend said, “two things are important to check out. Look at the food and the helpfulness of the staff.” I did both and have never been disappointed!

I have lived at The Willows for five years. Everything needed by residents …

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Helen K.

I have lived at The Willows for five years. Everything needed by residents is anticipated by the staff. You think about one thing, and immediately it is there for you. Living here is amazing. There are wonderful residents and employees. It is a real treat!

The programs are great, food is good and staff are friendly.

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Betty E.

I moved to Bellingham to be closer to my daughter. I visited a lot of communities, and this was the only one that felt the best for me. My one bedroom apartment is comfortable and updated. The programs are great, food is good and staff are friendly.

Friends abound, activities galore, food superb, help & safety 24hrs/day, tr…

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Pat C.

Friends abound, activities galore, food superb, help & safety 24hrs/day, transportation easily arranged, and staff best ever.

The Willows embodies what it means to feel “at home”.

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Molly H.

The Willows embodies what it means to feel “at home”. From the beautiful landscape and building, to the residents and the staff, The Willows is an outstanding residence!

High quality care, in a luxury setting

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Victoria C.

High quality care, in a luxury setting

It is a huge relief to know that my relative is safe and surrounded with ca…

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Ted L.

My step mother moved into The Willows in Bellingham, WA in Feb 2019. I am so impressed with how well the facility is taken care of and the kindness and attention given the residents. It is a huge relief to know that my relative is safe and surrounded with caring people.

The Willows is a magical place to work...

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Fae C.

The Willows is a magical place to work! The entire place feels like a cruise ship that never leaves port. The residents give me purpose and I can honestly say there’s no place I’d rather be.

There’s never a dull moment at The Willows. The residents are great. The st…

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Akela S.

There’s never a dull moment at The Willows. The residents are great. The staff are a joy to get to know. This community makes you feel apart of a family. It is truly a magical place to walk into.